Privacy Policy

Labourscart ("Company", "We", "Our", "Us") is committed to protecting the privacy and security of all users ("You", "Your", "User") who access our platform, website, mobile application, and related services ("Services").

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information in accordance with applicable Indian laws and global data protection standards.

By using Labourscart, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

Collected when users register, fill forms, or communicate with us. Includes:

• Full Name
• Mobile Number
• Email Address
• Gender
• Date of Birth
• Address & Location
• Identity Proofs (Aadhar, PAN, etc., for KYC)
• Profile Photos

1.2 Labour-Specific Information

For labourers and workforce partners:

• Skills & Experience
• Work History
• Documents for Verification
• Bank Account Details for Payouts

1.3 Usage Data

Automatically collected through website/app usage:

• IP Address
• Browser Type
• Device Details
• App Version
• Pages Visited
• Session Duration
• Clicks and Engagement Patterns

1.4 Location Information

Collected with user permission for:

• Showing nearby labour
• Navigation for job assignments
• Delivery of location-based services

1.5 Payment Information

Handled securely via third-party payment gateways:

• Transaction IDs
• Payment Method
• Billing Details

(Note: We do not store full debit/credit card information.)

2. How We Use Your Information

We use the collected information for:

2.1 Service Delivery

• Booking labour & managing workforce
• Verifying user identity
• Matching workers with relevant jobs
• Sending confirmations, alerts, and updates

2.2 Improving Platform Experience

• Personalizing recommendations
• Enhancing platform performance
• Ensuring safety and compliance

2.3 Communication

• Support responses
• Account notifications
• Marketing & promotional emails (with user consent)

2.4 Payments & Financial Processing

• Processing transactions
• Calculating earnings
• Issuing invoices and receipts

2.5 Legal & Security

• Fraud prevention
• Enforcement of policies
• Compliance with government regulations

3. How We Share Your Information

We do not sell your personal data.

Your information is shared only when necessary:

3.1 With Employers

To connect workers with job requirements.

3.2 With Labour Partners

To share job details and job locations.

3.3 Third-Party Service Providers

• Payment gateways
• Background verification companies
• SMS/email service providers
• Hosting & analytics partners

3.4 Legal Authorities

When required by:

• Law
• Court order
• Government agency

4. Data Security

We use advanced security measures to protect your data, including:

• Encryption
• Secure servers
• Access control protocols
• Regular audits
• Compliance with industry standards

However, no online platform is 100% secure. Users share information at their own risk.

5. Data Retention

We retain your information as long as:

• Your account is active, or
• Required for legal, operational, or regulatory purposes

Users may request deletion of their data (where applicable).

6. Cookies and Tracking Technologies

We use cookies and tracking tools for:

• Improving website performance
• Saving user preferences
• Analytics and insights
• Enhancing personalization

Users can disable cookies through browser settings.

7. Your Rights & Choices

Depending on the law applicable, you may have rights to:

7.1 Access Your Information

Request a copy of your data.

7.2 Correct Your Information

Update or modify inaccurate details.

7.3 Delete Your Data

Request account and data deletion.

7.4 Withdraw Consent

Stop receiving marketing or promotional content.

7.5 Raise Concerns

Contact our support team for data privacy matters.

8. Children's Privacy

Labourscart services are not intended for individuals under 18 years of age.

We do not knowingly collect information from minors.

9. Third-Party Links

Our platform may contain links to third-party websites or apps.

We are not responsible for:

• Their content
• Their privacy practices
• Their data handling policies

Users should review third-party policies independently.

10. Changes to This Privacy Policy

We may update this policy periodically.

All updates will be posted on this page with a revised "Last Updated" date.

Continued use of our services after updates signifies acceptance.

11. Contact Information

For privacy-related queries, complaints, or requests, contact:

Corporate Office (Uttar Pradesh)

H. N.- 433, Ram Deeh Saray Garha,
Near Shiv Mandir, Sh. Rajbahadur Tiwari Marg,
Post: Fattehpur, P.S. Baskhari,
Tahseel Tanda, District Ambedkar Nagar,
Uttar Pradesh, India – 224129